In addition to our event on July 11, we're offering optional hands-on SL1 product training to 90 participants on July 12. Space is limited and on a first come first serve basis, so check out the agenda details below and be sure to check the box on the registration form to secure your spot.

Name Time Description Speakers
Doors Open, Check-In, and Breakfast8:00 AM - 9:30 AM

Welcome! We're so excited you're here. Come check-in first then be sure to grab some coffee and breakfast. Remember, its the most important meal of the day.

Opening Remarks, Introductions and Welcome9:30 AM - 9:45 AM

Let's get things rolling with a few introductions. Join the ScienceLogic staff and your fellow attendees for a quick once-over of the action-packed day before you. A Tech Connect is an interactive experience! We won't be talking at you, we'll be talking with you. Get ready. Get set. Go!

ScienceLogic Product Roadmap and Using Generative AI to Shape the Future of Autonomic IT9:45 AM - 10:45 AM

Our product portfolio has evolved over the years, and it’s not always easy to keep up with the news. Let’s see what features and product updates we worked on in the past year, what we're planning for the relatively near future, and what's coming over the more distant horizon. This will include ScienceLogic’s AI vision, our secret sauce, how we're differentiating our technology, and a sneak peak at what we’re building. This is a session you don't want to miss.

Refreshment Break10:45 AM - 11:00 AM 
Revolutionizing Hybrid Cloud Ecosystems: A Journey with LTIMindtree and ScienceLogic 11:00 AM - 11:30 AM

Join this session for an insightful journey of pioneering solutions for evolving hybrid cloud ecosystems with Siva, Chief Architect for LTIMindtree's CloudXperienz platform. This session will showcase how Mindtree uses SL1, the Manager of Managers (MoM), as part of their Enterprise Systems Management practice, to enhance business observability, automate IT workflows, and optimize cloud operations. Learn how their successful integrations have revolutionized customer experiences and reduced operational costs. Hear firsthand how they've transformed internally, and helped clients, like a US-based healthcare giant, to manage large-scale hybrid cloud environments with unified infrastructure and application monitoring revealing amazing outcomes. 

Service-Centric Operations: Best Practices to Get Started and Transform IT Operations 11:30 AM - 12:00 PM

Transformation from reactive infrastructure management to proactive service management will change people, processes, and technology. But what is a service, anyway? In this session you’ll learn about what's driving the transition to service-centric operations, what a service is, and best practices for getting started. We’ll also cover your options for building services and how to measure organizational impact.

Harnessing the Power of Automation with ScienceLogic12:00 PM - 12:30 PM

Take steps toward a smarter, more agile IT future exploring Accenture’s strategic enablement approach to integrating ScienceLogic into its IT framework. Gain insights into how bespoke integrations developed in record time, demonstrate Accenture’s commitment to delivering tailored solutions that meet unique business needs. Discover how Accenture’s migration vision for over 100 clients will harness the power of automation to deliver rapid and impactful results towards a more agile and efficient IT landscape. 

ScienceLogic Service Offerings12:30 PM - 1:00 PM

Discover the Charter of Services at ScienceLogic, and hear real examples of the value these drive with our partners and end-customers.

Lunch1:00 PM - 2:00 PM

Time to grab some fuel for the second half of the day.

Modernizing IT - From Obsolete to Cutting-Edge2:00 PM - 2:30 PM

The ability to stay ahead of emerging trends and challenges is not just an advantage—it’s a necessity. Businesses and individuals who lack a proactive approach often find themselves facing preventable crises and missed opportunities. In this session, you’ll hear how TCS helped a European public travel authority to pivot their legacy IT system and infrastructure into a modern and performance-optimized setup. Learn about their integrated monitoring offering and the substantial benefits reaped, including a fully integrated environment, customized dashboards, and rich troubleshooting capabilities. [Optional Add – Don't miss the opportunity to transform your operations]. 

Fundamentals of SL1 PowerFlow Automation: SyncPacks, Apps, Steps, and Configurations2:30 PM - 3:00 PM

IT automation can help solve and ease your daily operational challenges. This session dives into the fundamentals of how SL1 PowerFlow enables rapid automation of your IT landscape. We’ll teach you our extensible and re-usable framework for building applications, SyncPacks, steps, and configurations, and we'll cap it all off with a look at how our low-code application builder democratizes automation in your existing vendor ecosystem and in SL1.

How to Unlock Your Full Potential and Get the Most Out of ScienceLogic3:00 PM - 3:15 PM

During this session we’ll outline some new and updated customer programs and how you can benefit from them. We'll explore Nexus, our new online community, and how you can get involved. And we'll update you on our refreshed SL1 certifications so you can make sure you're set up for success with ScienceLogic.

Refreshment Break3:15 PM - 3:30 PM 
Computacenter Customer Story: A Business Services Approach for Global IT Infrastructure3:30 PM - 4:00 PM

Business Service Management brings IT operations in alignment with business objectives. Join this session to hear how Computacenter implemented a service model concept for dashboarding and achieved rapid results from identifying to resolving issues across their global infrastructure. Live implementation insights + tips and tricks included. 

SL1 Studio: Device Onboarding Made Easy! 4:00 PM - 4:30 PM

In this session you’ll be introduced to the SL1 Studio suite of low-code / no-code tools. These tools enable you to create dynamic applications outside the SL1 platform, connect to and pull data from REST-based devices, and perform quality checks on your custom-built PowerPacks. We’ll cover how to locate the SL1 Studio page, each toolkit and its usage, how to perform quality checks utilizing the PowerPack Quality Assessment Tool, and the SL1 Studio roadmap.

ScienceLogic Closing Panel4:30 PM - 5:00 PM

Hear from the senior management team at ScienceLogic on their thoughts on everything that has been shared today! A chance to spend time with the team shaping the future of ScienceLogic and ask questions in this interactive session.

Networking Cocktails and Dinner5:00 PM - 6:30 PM

Join us for happy hour! Get ready for some first-rate mingling and delicious beverages to cap off an awesome day of learning!

Stay for Dinner! Enjoy a meal with your fellow attendees and ScienceLogic experts. A chance to unwind and network.

Name Time Description Speakers
Doors Open, Check-In, and Breakfast8:00 AM - 9:00 AM

Welcome to day 2 SL1 product training. Come check-in first then be sure to grab some coffee and breakfast. Remember, its the most important meal of the day.

SL1 Product Training Day 2 (Session 1)9:00 AM - 12:00 PM

We welcome our first 40 participants to join us for a comprehensive half-day of live in-person SL1 training, where you'll gain practical experience and advanced insights into two critical aspects of the platform: Run Book Automations (RBA) and Business Services.

This session is ideal for technical users and administrators of the SL1 platform and builds on our newly relaunched SL1 Certification Program, featuring all-new eLearning content for SL1 version 12.1. We recommend completing your SL1 Professional Certification first to maximize your learning.

In this hands-on workshop, you will:

  1. Master Run Book Automations (RBA) by learning how to create, manage, and optimize RBAs to automate repetitive and manual tasks. This session will cover best practices for designing effective RBAs, troubleshooting common issues, and leveraging advanced features to enhance automation efficiency.
  2. Build and Optimize Business Services by devising strategies to develop robust Business Services that align with your operational goals. You'll learn how to define and configure Business Services, ensuring they accurately reflect critical business functions, and learn techniques for monitoring service health, managing dependencies, and improving service performance.

Don't miss this opportunity to enhance your expertise and take your skills to the next level.

Lunch12:00 PM - 2:00 PM 
SL1 Product Training Day 2 (Session 2)2:00 PM - 5:00 PM

We welcome our final 40 participants to join us for a comprehensive half-day of live in-person SL1 training, where you'll gain practical experience and advanced insights into two critical aspects of the platform: Run Book Automations (RBA) and Business Services.

This session is ideal for technical users and administrators of the SL1 platform and builds on our newly relaunched SL1 Certification Program, featuring all-new eLearning content for SL1 version 12.1. We recommend completing your SL1 Professional Certification first to maximize your learning.

In this hands-on workshop, you will:

  1. Master Run Book Automations (RBA) by learning how to create, manage, and optimize RBAs to automate repetitive and manual tasks. This session will cover best practices for designing effective RBAs, troubleshooting common issues, and leveraging advanced features to enhance automation efficiency.
  2. Build and Optimize Business Services by devising strategies to develop robust Business Services that align with your operational goals. You'll learn how to define and configure Business Services, ensuring they accurately reflect critical business functions, and learn techniques for monitoring service health, managing dependencies, and improving service performance.

Don't miss this opportunity to enhance your expertise and take your skills to the next level.