Name | Time | Description | Speakers |
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Doors Open, Check-In, and Breakfast | 7:30 AM - 8:30 AM | Welcome to the first ScienceLogic Tech Connect of 2024. We're so excited you're here. Come check-in first then be sure to grab some coffee and breakfast. Remember, its the most important meal of the day. | |
Opening Remarks, Introductions, and Housekeeping | 8:30 AM - 9:00 AM | Let's get things rolling with a few introductions. Join the ScienceLogic staff and your fellow attendees for a quick once-over of the action-packed day before you. A Tech Connect is an interactive experience! We won't be talking at you, we'll be talking with you. Get ready. Get set. Go! | Clive Spanswick, ScienceLogic |
ScienceLogic Product Roadmap | 9:00 AM - 9:45 AM | ScienceLogic SL1, Restorepoint, and Zebrium. Our product portfolio has evolved over the last few years, and it’s not always easy to keep up with the news. Let’s see what features and product updates we worked on in the past year, what we're planning for the relatively near future, and what's coming over the more distant horizon. | Michael Nappi, ScienceLogic |
Using Generative AI to Shape the Future of AIOps and Observability | 9:45 AM - 10:15 AM | Our industry is quickly moving toward the use of Generative AI and Large Language Models (LLMs), and ScienceLogic isn't sitting idle! During this session, we'll provide an overview and demo of what we're building and how it'll transform the future of AIOps and Observability. You’ll learn ScienceLogic’s AI vision, our secret sauce and how we're differentiating our technology, and get a sneak peak at what we’re building. This is a session you don't want to miss. | Michael Nappi, ScienceLogic |
Refreshment Break | 10:15 AM - 10:30 AM | ||
TDC Erhverv Customer Story | 10:30 AM - 11:00 AM | A Customer case study and a chance to ask questions from lessons learnt and value achieved. | |
Service-Centric Operations: Best Practices to Get Started and Transform IT Operations | 11:00 AM - 11:30 AM | Transformation from reactive infrastructure management to proactive service management will change people, processes, and technology. But what is a service, anyway? In this session you’ll learn about what's driving the transition to service-centric operations, what a service is, and best practices for getting started. We’ll also cover your options for building services and how to measure organizational impact. | Ben Suurmeijer, Sciencelogic |
Harden the SL1 Foundation: Oracle Linux 8 Platform Conversion | 11:30 AM - 12:00 PM | Discover the value and benefits you’ll gain from upgrading your SL1 platform to the Oracle Linux 8 (OL8) operating system. During this session we’ll outline the conversion timeline and requirements, security and performance benefits, each OL8 conversion use case, and how to complete the conversion yourself or get ScienceLogic to assist. | Qasim Latif, ScienceLogic |
Lunch | 12:00 PM - 1:00 PM | Time to grab some fuel for the second half of the day. | |
KPN Customer Story | 1:00 PM - 1:30 PM | A Customer case study and a chance to ask questions from lessons learnt and value achieved. | |
Fundamentals of SL1 PowerFlow Automation: SyncPacks, Apps, Steps, and Configurations | 1:30 PM - 2:00 PM | IT automation can help solve and ease your daily operational challenges. This session dives into the fundamentals of how SL1 PowerFlow enables rapid automation of your IT landscape. We’ll teach you our extensible and re-usable framework for building applications, SyncPacks, steps, and configurations, and we'll cap it all off with a look at how our low-code application builder democratizes automation in your existing vendor ecosystem and in SL1. | Qasim Latif, ScienceLogic |
How to Unlock Your Full Potential and Get the Most Out of ScienceLogic | 2:00 PM - 2:30 PM | An update on ScienceLogic University (or SL1 Academy), support best practices, tips to get the most from Nexus, and a chance to provide feedback and hear what other SL1 users are saying. | Peter Meade, ScienceLogic Chet Vaja, ScienceLogic |
Refreshment Break | 2:30 PM - 2:45 PM | ||
Realdolmen Customer Story | 2:45 PM - 3:15 PM | A Customer case study and a chance to ask questions from lessons learnt and value achieved. | |
Breakout Sessions | 3:15 PM - 4:00 PM | -Hands-on Live Demo Session
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Realising Success Together with Advisory Services | 4:00 PM - 4:30 PM | A chance to hear from the ScienceLogic Advisory Services Team across a range of topics such as Journey Mapping, Integrations, Event & Incident Tuning, Automations and Value Assessments. | Brian Amaro, ScienceLogic |
SL1 Studio: Device Onboarding Made Easy! | 4:30 PM - 5:00 PM | In our final session of the day, you’ll be introduced to the SL1 Studio suite of low-code / no-code tools. These tools enable you to create dynamic applications outside the SL1 platform, connect to and pull data from REST-based devices, and perform quality checks on your custom-built PowerPacks. We’ll cover how to locate the SL1 Studio page, each toolkit and its usage, how to perform quality checks utilizing the PowerPack Quality Assessment Tool, and the SL1 Studio roadmap. | Trevor Hayward, Sciencelogic |
Panel Session: Closing Remarks + Q&A | 5:00 PM - 6:00 PM | Come late afternoon we'll wrap things up and put a little bow on it. It's been a long day, but there's still more to come. Next up, happy hour. | Richard Chart, ScienceLogic Michael Nappi, ScienceLogic Clive Spanswick, ScienceLogic |
Networking Reception | 6:00 PM - 7:00 PM | Need to head home? No worries, we get it. Not ready for the day to end? Join us for happy hour! Get ready for some first-rate mingling and delicious beverages to cap off an awesome day of learning. |