Computacenter's streamlined services reduced incidents and proactively shared innovation with the the Nexus community.

Our next Innovator is Neil Edwards, a Technical Architect at Computacenter, who led the initiative to minimize changes to ScienceLogic's out-of-the-box Powerpack. Computacenter's achievement lies in its custom Powerpack developed to address challenges with Meraki Cloud devices, simplifying upgrades and enhancing operational efficiency.
 

Results Achieved

Computacenter's solutions have reduced incidents from 700 to approximately 100 per month, significantly improving operational efficiency and customer experience. By sharing these innovations with the ScienceLogic Nexus community, Computacenter has demonstrated its commitment to customer-centric solutions.