Welcome! Come check-in first then be sure to grab some coffee and breakfast. Remember, its the most important meal of the day.

Let's get things rolling with a few introductions. Join the ScienceLogic staff and your fellow attendees for a quick once-over of the action-packed day before you. A Tech Connect is an interactive experience! We won't be talking at you, we'll be talking with you. Get ready. Get set. Go!

Our product portfolio has evolved over the last few years, and it’s not always easy to keep up with the news. Let’s see what features and product updates we worked on in the past year, what we're planning for the relatively near future, and what's coming over the more distant horizon.

In our final session of the day, you’ll be introduced to the SL1 Studio suite of low-code / no-code tools. These tools enable you to create dynamic applications outside the SL1 platform, connect to and pull data from REST-based devices, and perform quality checks on your custom-built PowerPacks. We’ll cover how to locate the SL1 Studio page, each toolkit and its usage, how to perform quality checks utilizing the PowerPack Quality Assessment Tool, and the SL1 Studio roadmap.

Join Ken Wu, Senior Technology Architect at TELUS, as he explores how the company is transforming its operations with AIOps to enhance service-centricity. In this presentation, Ken will share insights from TELUS's ongoing modernization and digital transformation efforts, focusing on alarm and CMDB management and more.

IT automation can help solve and ease your daily operational challenges. This session dives into the fundamentals of how SL1 PowerFlow enables rapid automation of your IT landscape. We’ll teach you our extensible and re-usable framework for building applications, SyncPacks, steps, and configurations, and we'll cap it all off with a look at how our low-code application builder democratizes automation in your existing vendor ecosystem and in SL1.

Transformation from reactive infrastructure management to proactive service management will change people, processes, and technology. But what is a service, anyway? In this session you’ll learn about what's driving the transition to service-centric operations, what a service is, and best practices for getting started. We’ll also cover your options for building services and how to measure organizational impact.

Time to grab some fuel for the second half of the day.

Explore Accenture's successful transition to ScienceLogic's SL1 platform, a game-changing move that has enhanced their global tools, assets, and automation capabilities. This presentation will provide an in-depth look at the challenges faced with their legacy systems, the strategic decision-making process behind choosing ScienceLogic, and the innovative solutions implemented to overcome integration hurdles. Discover how Accenture's approach to comprehensive monitoring and agile architecture has resulted in improved operational efficiency, predictive automation, and advanced integration, setting a new standard in enterprise IT management. Don't miss this opportunity to learn valuable insights from their milestone-driven project and how this transformation supports Accenture's commitment to continuous service improvement and innovation.

During this session we’ll outline some new and updated customer programs and how you can benefit from them. We'll explore Nexus, our new online community, and how you can get involved. And we'll update you on our refreshed SL1 certifications so you can make sure you're set up for success with ScienceLogic.

Join Claude Vezina, Sr. Manager of IT Operations & Infrastructure at BDO, for an insightful session on the strategic planning that is pivotal to digitally transforming ITOps. This user group session will explore how a proactive approach is critical to reducing MTTR, operational support costs, and business disruptions. Claude will share how BDO's strategic and proactive planning is outlined through a Clarity Workshop, highlighting key business outcomes and operational priorities. Learn from BDO’s milestones, discover the impact of standardization and automation, and get inspired to start or accelerate your own digital transformation journey.

Our industry is quickly moving toward the use of Generative AI and Large Language Models (LLMs), and ScienceLogic isn't sitting idle! During this session, we'll provide an overview and demo of what we're building and how it'll transform the future of AIOps and Observability. You’ll learn ScienceLogic’s AI vision, our secret sauce and how we're differentiating our technology, and get a sneak peak at what we’re building. This is a session you don't want to miss.

Come late afternoon we'll wrap things up and put a little bow on it in the form of a group panel. This session is "ask me anything" style and is your chance to get your questions answered and have your voice heard. But wait, there's still more to come. Next up, happy hour. 

Need to head home? No worries, we get it. Not ready for the day to end? Join us for happy hour! Get ready for some first-rate mingling and delicious beverages to cap off an awesome day of learning.