Ruedi Herrmann
Full Name
Ruedi Herrmann
Job Title
Country Manager Canada
Company
ScienceLogic
Ken Wu
Name
Ken Wu
Job Title
Senior Tech Architect
Company
TELUS
Brian Amaro
Name
Brian Amaro
Job Title
Vice President Advisory Services
Company
ScienceLogic
Bryan Harding
Name
Bryan Harding
Job Title
Director, Product Management
Company
ScienceLogic
Austen Walker
Name
Austen Walker
Job Title
Global Tools Operations Architecture Sr. Manager
Company
Accenture
Norman Rothwell
Name
Norman Rothwell
Job Title
Technology Architecture Senior Manager
Company
Accenture
Chris Boswell
Full Name
Mr Chris Boswell
Job Title
Director, Global Strategic Accounts
Company
ScienceLogic
Claude Vezina
Full Name
Claude Vezina
Job Title
Senior Manager - IT Operations
Company
BDO
Speaker Bio
BDO transformed resiliency by automating remediation for critical applications like ADFS, embedding incident enrichment, and mapping over 100 business services. Their Microsoft Teams integration delivers real-time alerts, reducing downtime and driving a faster, collaborative response.

Impact:

Cut troubleshooting time from hours to minutes
Reduced downtime with self-healing automations
Scaled automation across multiple applications
Standardized ROI tracking through SL1 Automation Value Dashboard
Peter Jahoor
Full Name
Peter Jahoor
Job Title
Senior Infrastructure Engineering Specialist
Company
BDO Canada LLP